If your
goal is to make Google richer with no gain for your yourself, then stop
reading. You don't need to worry about landing pages or conversions. But if
your goal is to grow your own business using search, then you must pay as
muchor moreattention to converting traffic into leads as you do to getting
traffic in the first place.
Have a call to action
If you ever need proof that pay-per-click is going
mainstream for B2B companies, do a search for "ceramic ball
bearings." The SERP is full of paid ads for this basic B2B product. A
couple of the ads are pretty good, with offers like "buy affordable ball
bearings, online wholesale prices, same day Shipping" or "lightest,
smoothest & fastest ever. World Champions, free airmail."
Don't send clicks to the home
page
The single biggest mistake B2B companies make in
pay-per-click is sending clicks to their home page. Companies make this mistake
for two reasons. First, it's obvious and easy. Second, they assume that since
they don't know the prospect's intentions or buying stage, the home page allows
the prospect seek out the information she is looking for herself. Three out of
four B2B companies make this same mistake, directing paid search clicks to
their home page or at best a product information page on their site.
Unfortunately, this leaves it as an "exercise to the
reader" to figure out how to become a lead. Because each click is an
opportunity to drop out of the conversion process, the result is much lower
conversions. In fact, a 2004 report from Atlas OnePoint
found the average conversion rate for lead generation sites that used the home
page as a PPC destination was just 6.3%. In other words, almost 19 out of 20 of
the clicks you pay for result in revenue for Google but nothing for you.
Create targeted landing pages
There is great ROI in having focused, keyword specific
landing pages in terms of conversions, but they also help with your PPC ranking
and CPC as well. This is because Google takes landing page relevance into
account when establishing your "quality score". Also, using targeted
landing pages tends to force you to have more focused ad groups, which leads to
more relevant ads and even higher quality scores. Because quality score is as
important as your bid when Google determines rank, the better your quality score,
the more clicks you get and/or the lower your cost-per-click.
Tips for better landing pages
Of course, the 9.3% conversion rate for landing pages
that match the theme of the keyword is just an averageyou can always do even
better. To illustrate this point, I put together a sample landing page that
demonstrates some landing page best practices. This could be improved with
further testing, but as a starting point it should get much, much better conversion
rates than a companys home page.
Here are some of the strategies I used to make a better
B2B landing page:
Keep it simple.
This goes for the form as well as the page. Enough said.
Remove the navigation.
Every link you put on the page is an invitation to the customer to do something
besides taking the action you want them to take. You've paid to get them to
this page, so remove the distractions and make the conversion action obvious.
Tip: test using a graphic element such as a big arrow to tell the prospect
where to start.
Include reassuring elements.
Every element on the page should serve only two purposes: 1) give the prospect
reasons to convert and 2) resolve any concerns the prospect may have about
converting. Clip art and visually appealing but generic photos of happy people
don't play a role here. Some of the elements that work on my sample page
include the logo and tagline (World leader in the manufacture of thin section
bearings), the cover shot of the white paper (with title blown up to be
readable), and the sample excerpt from the paper (in this case, the table of
contents).
Give prospects a reason to
share correct information. Your prospects
will to lie to you to get your offer without risking their privacy. Don't
believe me? The #1 name submitted on lead generation forms is Mickey Mouse. I
have two tips to counteract this. First, ensure your privacy information is
posted. Second, if your offer is a white paper or login code or anything else
you can send, rather than fulfilling the offer on the thank you page, email
them the fulfillment instead since it creates the incentive to share a valid
address.
Why don't more companies do
this?
Given the dramatic ROI of having multiple targeted
landing pages, why don't more B2B companies use them? MarketingSherpa
did a study and found that the single greatest obstacle to creating optimized
landing pages is a lack of resources, and that the time of in-house web
developers was the most difficult resource to get.
However, creating keyword-specific landing pages doesn't
need to take much time given the right templates and tools. I made the sample
landing page for this case study using our landing page editor in about five
minutes. The key is not to get hung up on making the perfect landing page.
Instead, create one OK landing page, clone it and customize it for each of your
keyword groups, and then start to test and measure results. Only by getting
started will you get begin to get the benefits of better conversions.
Jon Miller is VP of Marketing
for Marketo, a provider of affordable, easy-to
use-marketing automation software that helps B2B marketing professionals drive
revenue and improve accountability. Jon's blog, Modern B2B Marketing, explores best practices in business
marketing, ranging from pay-per-click management to lead nurturing to marketing
accountability. The Strictly
Business column appears Wednesdays at Search Engine Land.
Article Source:
BusinessCurrents.net