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Keeping Your Cool When The Customer Gets Hot
By Lydia Ramsey | Published 08/4/2006 | Customer Service | Rating:
Providing excellent customer service is the only way to really differentiate your company from competitors. Follow these 4 steps to elevate your customer service and relieve yourself from a great deal of stress.
Selling on the Internet: Who Said What?
By John T. Jones | Published 03/28/2006 | Customer Service | Rating:
A wounded reputation can hurt your business. Superior customer service generates favorable testimonials. Use them to promote your Internet or other business.
What We Shop for: Customer Service
By John T. Jones | Published 03/27/2006 | Customer Service | Rating:
J.C. Penny had a big sale last weekend. I got my stuff and I got wonderful service. Customer service is still out there folks!
Jekyll & Hyde Customer Service
By David Berky | Published 03/27/2006 | Customer Service | Rating:
My Dr. Jekyll and Mr. Hyde customer service experience. First they try their best to keep my business - good idea. Then when I no longer need their services, they poison the relationship - bad idea.

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